Annual report pursuant to Section 13 and 15(d)

Revenue recognition (Tables)

v3.20.2
Revenue recognition (Tables)
12 Months Ended
Sep. 30, 2020
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
By operating segment and service
Year ended September 30,
(in thousands) 2020 2019
Program administration 1,008,591  883,772 
Assessments and appeals 141,446  136,109 
Workforce and children services 127,595  100,454 
Other 51,642  56,153 
Total U.S. Services 1,329,274  1,176,488 
Program administration 1,288,741  779,573 
Technology solutions 169,259  160,342 
Assessments and appeals 175,337  171,282 
Total U.S. Federal Services 1,633,337  1,111,197 
Workforce and children services 206,657  272,801 
Assessments and appeals 218,704  252,447 
Program administration 66,002  63,734 
Other 7,563  10,148 
Total Outside the U.S. 498,926  599,130 
Total revenue 3,461,537  2,886,815 

By contract type
Year ended September 30,
(in thousands) 2020 2019
Performance-based $ 1,109,153  $ 1,193,075 
Cost-plus $ 1,578,912  $ 1,088,541 
Fixed price $ 471,505  $ 441,146 
Time and materials $ 301,967  $ 164,053 
Total revenue $ 3,461,537  $ 2,886,815 
By customer type
Year ended September 30,
(in thousands) 2020 2019
New York State government agencies $ 355,282  $ 362,724 
Other U.S. state government agencies 988,945  804,213 
Total U.S. state government agencies 1,344,227  1,166,937 
United States Federal Government agencies 1,559,165  1,040,980 
International government agencies 467,185  558,599 
Other, including local municipalities and commercial customers 90,960  120,299 
Total revenue $ 3,461,537  $ 2,886,815 
Changes in Contract Assets
Changes in the reserves against accounts receivable were as follows:
  Year ended September 30,
 (in thousands) 2020 2019 2018
Balance at beginning of year $ 5,382  $ 4,285  $ 6,843 
Additions to reserve 12,976  4,018  243 
Deductions (12,307) (2,921) (2,801)
Balance at end of year $ 6,051  $ 5,382  $ 4,285