| Disaggregation of Revenue |
By operating segment and service
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year ended September 30, |
| (in thousands) |
|
2020 |
|
2019 |
|
|
| Program administration |
|
1,008,591 |
|
|
883,772 |
|
|
|
| Assessments and appeals |
|
141,446 |
|
|
136,109 |
|
|
|
| Workforce and children services |
|
127,595 |
|
|
100,454 |
|
|
|
| Other |
|
51,642 |
|
|
56,153 |
|
|
|
| Total U.S. Services |
|
1,329,274 |
|
|
1,176,488 |
|
|
|
|
|
|
|
|
|
|
| Program administration |
|
1,288,741 |
|
|
779,573 |
|
|
|
| Technology solutions |
|
169,259 |
|
|
160,342 |
|
|
|
| Assessments and appeals |
|
175,337 |
|
|
171,282 |
|
|
|
| Total U.S. Federal Services |
|
1,633,337 |
|
|
1,111,197 |
|
|
|
|
|
|
|
|
|
|
| Workforce and children services |
|
206,657 |
|
|
272,801 |
|
|
|
| Assessments and appeals |
|
218,704 |
|
|
252,447 |
|
|
|
| Program administration |
|
66,002 |
|
|
63,734 |
|
|
|
| Other |
|
7,563 |
|
|
10,148 |
|
|
|
| Total Outside the U.S. |
|
498,926 |
|
|
599,130 |
|
|
|
|
|
|
|
|
|
|
| Total revenue |
|
3,461,537 |
|
|
2,886,815 |
|
|
|
By contract type
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year ended September 30, |
| (in thousands) |
|
2020 |
|
2019 |
| Performance-based |
|
$ |
1,109,153 |
|
|
$ |
1,193,075 |
|
| Cost-plus |
|
$ |
1,578,912 |
|
|
$ |
1,088,541 |
|
| Fixed price |
|
$ |
471,505 |
|
|
$ |
441,146 |
|
| Time and materials |
|
$ |
301,967 |
|
|
$ |
164,053 |
|
| Total revenue |
|
$ |
3,461,537 |
|
|
$ |
2,886,815 |
|
By customer type
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year ended September 30, |
| (in thousands) |
|
2020 |
|
2019 |
| New York State government agencies |
|
$ |
355,282 |
|
|
$ |
362,724 |
|
| Other U.S. state government agencies |
|
988,945 |
|
|
804,213 |
|
| Total U.S. state government agencies |
|
1,344,227 |
|
|
1,166,937 |
|
|
|
|
|
|
| United States Federal Government agencies |
|
1,559,165 |
|
|
1,040,980 |
|
| International government agencies |
|
467,185 |
|
|
558,599 |
|
| Other, including local municipalities and commercial customers |
|
90,960 |
|
|
120,299 |
|
| Total revenue |
|
$ |
3,461,537 |
|
|
$ |
2,886,815 |
|
|
| Changes in Contract Assets |
Changes in the reserves against accounts receivable were as follows:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
Year ended September 30, |
| (in thousands) |
|
2020 |
|
2019 |
|
2018 |
| Balance at beginning of year |
|
$ |
5,382 |
|
|
$ |
4,285 |
|
|
$ |
6,843 |
|
| Additions to reserve |
|
12,976 |
|
|
4,018 |
|
|
243 |
|
| Deductions |
|
(12,307) |
|
|
(2,921) |
|
|
(2,801) |
|
| Balance at end of year |
|
$ |
6,051 |
|
|
$ |
5,382 |
|
|
$ |
4,285 |
|
|