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MAXIMUS Child Support Recognized for Operational Excellence at the Tennessee Administrators’ Annual Meeting


RESTON, Va.--(BUSINESS WIRE)--MAXIMUS, a leading provider of government services worldwide, announced today that its child support projects in Memphis, Cleveland and Oak Ridge, Tennessee, were recently presented with several prestigious awards at an Administrators’ Meeting hosted by the Tennessee Department of Human Services.

The annual meeting brings together all judicial district managers as well as state partners in a common forum to discuss performance against federal metrics and the agency’s mission and objectives. The MAXIMUS child support project in Memphis received the Mission Driven Award for exemplifying the standards and mission set forth by the agency. The project in Cleveland earned two awards for Operations Improvement and Collections. The project in Oak Ridge received awards for Customer Focus, Program Review, Collections and Cases with Orders.

MAXIMUS has a long and rewarding history of serving as a trusted partner to child support agencies since 1992, including pioneering the first public-private partnership in the United States in Tennessee. MAXIMUS combines best practices, innovations and staff who are as knowledgeable as they are compassionate with expertise across the full spectrum of child support operations to deliver unparalleled service and outcomes for participants. The Company’s diverse portfolio of services includes business process outsourcing, transaction processing, employer services, contact centers, outreach, training and early intervention programs.

“We are extremely proud of our child support teams in Tennessee,” remarked Kathleen Kerr, President of MAXIMUS Human Services North America. “Their commitment and passion for the work they do on behalf of children and families is a key differentiator of MAXIMUS. To them, and to all of us at MAXIMUS, it’s not just a job – it’s a mission. Thank you and congratulations to our dedicated leadership and support staff in Memphis, Cleveland and Oak Ridge.”


Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People ®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 18,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia and the United Kingdom. For more information, visit

Lisa Miles, 703-251-8637
Jackie Lyndon, 303-285-7135

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