| Disaggregation of Revenue |
By operating segment and service
|
|
|
|
|
|
|
|
|
|
|
|
| (dollars in thousands) |
|
Year ended September 30, 2019 |
| Program administration |
|
$ |
883,772 |
|
| Assessments and appeals |
|
136,109 |
|
| Workforce and children services |
|
100,454 |
|
| Other |
|
56,153 |
|
| Total U.S. Health and Human Services |
|
1,176,488 |
|
|
|
|
| Program administration |
|
779,573 |
|
| Technology solutions |
|
160,342 |
|
| Assessments and appeals |
|
171,282 |
|
| Total U.S. Federal Services |
|
1,111,197 |
|
|
|
|
| Workforce and children services |
|
272,801 |
|
| Assessments and appeals |
|
252,447 |
|
| Program administration |
|
63,734 |
|
| Other |
|
10,148 |
|
| Total Outside the U.S. |
|
599,130 |
|
|
|
|
| Total revenue |
|
$ |
2,886,815 |
|
By contract type
|
|
|
|
|
|
|
|
|
| (dollars in thousands) |
|
Year ended September 30, 2019 |
| Performance-based |
|
$ |
1,193,075 |
|
| Cost-plus |
|
1,088,541 |
|
| Fixed price |
|
441,146 |
|
| Time and materials |
|
164,053 |
|
| Total revenue |
|
$ |
2,886,815 |
|
By customer type
|
|
|
|
|
|
|
|
|
| (dollars in thousands) |
|
Year ended September 30, 2019 |
| New York State government agencies |
|
$ |
362,724 |
|
| Other U.S. state government agencies |
|
804,213 |
|
| Total U.S. state government agencies |
|
1,166,937 |
|
|
|
|
|
| United States Federal Government agencies |
|
1,040,980 |
|
| International government agencies |
|
558,599 |
|
| Other, including local municipalities and commercial customers |
|
120,299 |
|
| Total revenue |
|
$ |
2,886,815 |
|
|
| Changes in Contract Assets |
Changes in the reserves against accounts receivable were as follows (in thousands):
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
Year ended September 30, |
|
|
|
|
| |
2019 |
|
2018 |
|
2017 |
| Balance at beginning of year |
$ |
4,285 |
|
|
$ |
6,843 |
|
|
$ |
4,226 |
|
| Additions to reserve |
4,018 |
|
|
243 |
|
|
5,106 |
|
| Deductions |
(2,921) |
|
|
(2,801) |
|
|
(2,489) |
|
| Balance at end of year |
$ |
5,382 |
|
|
$ |
4,285 |
|
|
$ |
6,843 |
|
|