| Disaggregation of Revenue |
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| Table 4.1: Revenue by Service Type |
|
For the Year Ended September 30, |
|
2024 |
|
% |
|
2023 |
|
% |
|
2022 |
|
% |
|
(dollars in thousands) |
| Program Operations |
$ |
2,570,494 |
|
|
48.4 |
% |
|
$ |
2,500,678 |
|
|
51.0 |
% |
|
$ |
2,502,620 |
|
|
54.0 |
% |
| Clinical Services |
1,891,292 |
|
|
35.6 |
% |
|
1,486,040 |
|
|
30.3 |
% |
|
1,176,081 |
|
|
25.4 |
% |
| Employment & Other |
469,304 |
|
|
8.8 |
% |
|
520,981 |
|
|
10.6 |
% |
|
551,755 |
|
|
11.9 |
% |
| Technology Solutions |
375,107 |
|
|
7.1 |
% |
|
397,029 |
|
|
8.1 |
% |
|
400,562 |
|
|
8.6 |
% |
| Total revenue |
$ |
5,306,197 |
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|
|
|
$ |
4,904,728 |
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|
|
$ |
4,631,018 |
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| Table 4.2: Revenue by Contract Type |
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For the Year Ended September 30, |
|
2024 |
|
% |
|
2023 |
|
% |
|
2022 |
|
% |
|
(dollars in thousands) |
| Performance-based |
$ |
2,939,536 |
|
|
55.4 |
% |
|
$ |
2,425,597 |
|
|
49.5 |
% |
|
$ |
2,091,608 |
|
|
45.2 |
% |
| Cost-plus |
1,247,202 |
|
|
23.5 |
% |
|
1,238,574 |
|
|
25.3 |
% |
|
1,248,759 |
|
|
27.0 |
% |
| Fixed price |
686,555 |
|
|
12.9 |
% |
|
717,167 |
|
|
14.6 |
% |
|
627,402 |
|
|
13.5 |
% |
| Time and materials |
432,904 |
|
|
8.2 |
% |
|
523,390 |
|
|
10.7 |
% |
|
663,249 |
|
|
14.3 |
% |
| Total revenue |
$ |
5,306,197 |
|
|
|
|
$ |
4,904,728 |
|
|
|
|
$ |
4,631,018 |
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| Table 4.3: Revenue by Customer Type |
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|
|
For the Year Ended September 30, |
|
2024 |
|
% |
|
2023 |
|
% |
|
2022 |
|
% |
|
(dollars in thousands) |
| New York state government agencies |
$ |
647,349 |
|
|
12.2 |
% |
|
$ |
525,051 |
|
|
10.7 |
% |
|
$ |
389,004 |
|
|
8.4 |
% |
| Other U.S. state government agencies |
1,255,181 |
|
|
23.7 |
% |
|
1,275,763 |
|
|
26.0 |
% |
|
1,216,453 |
|
|
26.3 |
% |
| Total U.S. state government agencies |
1,902,530 |
|
|
|
|
1,800,814 |
|
|
|
|
1,605,457 |
|
|
|
| United States federal government agencies |
2,674,014 |
|
|
50.4 |
% |
|
2,344,863 |
|
|
47.8 |
% |
|
2,189,303 |
|
|
47.3 |
% |
| International government agencies |
642,222 |
|
|
12.1 |
% |
|
663,044 |
|
|
13.5 |
% |
|
722,192 |
|
|
15.6 |
% |
| Other, including local municipalities and commercial customers |
87,431 |
|
|
1.6 |
% |
|
96,007 |
|
|
2.0 |
% |
|
114,066 |
|
|
2.5 |
% |
| Total revenue |
5,306,197 |
|
|
|
|
4,904,728 |
|
|
|
|
4,631,018 |
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| Table 4.4: Effect of Changes in Contract Estimates |
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For the Year Ended September 30, |
|
2024 |
2023 |
2022 |
|
(in thousands, except per share data) |
| Benefit to/(reduction of) revenue recognized due to changes in contract estimates |
$ |
(12,617) |
|
$ |
(13,346) |
|
$ |
(2,500) |
|
| Benefit to/(reduction of) diluted earnings per share recognized due to changes in contract estimates |
$ |
(0.15) |
|
$ |
(0.16) |
|
$ |
(0.03) |
|
|