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FOR IMMEDIATE RELEASECONTACT:
James Francis, VP - IR
Jessica Batt, VP - IR & ESG
Date: November 20, 2024IR@maximus.com

Maximus Reports Fourth Quarter and Full Year Results for Fiscal Year 2024
Establishes fiscal year 2025 guidance
(Tysons, Va. - November 20, 2024) - Maximus (NYSE: MMS), a leading provider of government services worldwide, reported financial results for the three months and year ended September 30, 2024.
Highlights for the fourth quarter and full fiscal year 2024 include:
Full year revenue increased 8.2% to $5.31 billion, compared to $4.90 billion for the prior year. Organic growth was 8.8% and driven by higher volumes on key programs in the U.S. segments. Fourth quarter revenue grew 4.4%, or 4.7% on an organic basis.
Full year diluted earnings per share were $4.99, and adjusted diluted earnings per share were $6.11. Fourth quarter diluted earnings per share were $1.19, and adjusted diluted earnings per share were $1.46.
Full year cash flows from operating activities totaled $515 million, and free cash flow was $401 million, enabling debt reduction across the year to yield a 1.4x leverage ratio at September 30, 2024, as calculated in accordance with our credit agreement.
A quarterly cash dividend of $0.30 per share payable on November 30, 2024, to shareholders of record on November 15, 2024.
"We are proud of the team for an excellent finish to a strong year, and one that demonstrates a healthy core business operating within our margin expectations," said Bruce Caswell, President and Chief Executive Officer. "We kick off fiscal 2025 with guidance that blends the momentum of fiscal 2024 with thoughtfulness toward the upcoming U.S. Presidential transition."
Caswell continued, "Our earned position as an efficient and flexible partner to government in the administration of entitlement programs and essential government services perennially supported on a bipartisan basis positions us well to advise, adapt, and rapidly implement new priorities."
Consolidated Fiscal Year 2024 Fourth Quarter and Full Year Results
Revenue for the full fiscal year 2024 increased 8.2% to $5.31 billion, compared to $4.90 billion for the prior year. Organic growth was 8.8% over the prior year. Revenue for the fourth quarter of the fiscal year grew 4.4% to $1.32 billion, or 4.7% on an organic basis. Both periods benefited from volume growth on clinical programs in the U.S. Federal Services Segment. The U.S. Services Segment had a full fiscal year 2024 contribution of Medicaid redetermination activities that have returned to normal levels, plus excess volumes from Medicaid-related support activities that were concluded by the fourth quarter of fiscal year 2024.
For the full fiscal year 2024, the operating margin was 9.2% and the adjusted EBITDA margin was 11.6%. This compares to margins of 6.0% and 9.1%, respectively, for the prior year that reflected ramping volumes on core programs and a partial period contribution from resumed Medicaid-related activities. Adjusted EBITDA margin excludes divestiture-related charges which were not material in either fiscal year.
Earnings per share were $4.99 and adjusted diluted earnings per share were $6.11. This compares to $2.63 and $3.83, respectively, for the prior year. Fourth quarter diluted earnings per share were $1.19, and adjusted diluted earnings per share were $1.46. This compares to $0.96 and $1.29, respectively, for the prior-year period.

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U.S. Federal Services Segment
U.S. Federal Services Segment revenue for fiscal year 2024 increased 13.9% to $2.74 billion, compared to $2.40 billion reported for the prior year. All growth was organic and driven primarily by volume growth on clinical programs.
The segment operating margin for the full fiscal year 2024 was 12.2%, as compared to 10.4% reported for the prior year. The segment delivered an 11.1% margin in fourth quarter of fiscal year 2024. Higher demand for services, particularly in clinical services, and a higher mix of performance-based work were drivers of margin enhancement in the segment this year.
U.S. Services Segment
U.S. Services Segment revenue for fiscal year 2024 increased by 5.5% to $1.91 billion, compared to $1.81 billion reported in the prior year. All growth was organic and driven by strong performance across the Medicaid-related portfolio. This included excess volumes from the unwinding exercise, which was concluded by the fourth quarter of this fiscal year.
The segment operating margin for fiscal year 2024 was 12.9%, compared to 10.1% reported in the prior year, and benefited from the strong Medicaid-related performance and the aforementioned excess volumes. The segment delivered an 11.1% margin in fourth quarter of fiscal year 2024 and did not benefit from excess volumes.
Outside the U.S. Segment
Outside the U.S. Segment revenue for fiscal year 2024 decreased 4.6% to $657.1 million as compared to $689.1 million reported for the prior year. Prior-year divestitures reduced revenue by 6.1%, while currency effects provided a 1.7% benefit to revenue growth.
The segment realized an operating profit of $7.7 million for fiscal year 2024, compared to an operating loss of $9.1 million in the prior year. Profitability for the segment this year, including the 4.8% margin in fourth quarter, reflects progress in containing volatile programs that have acted as greater headwinds in prior periods.
Sales, Pipeline, and Backlog
Year-to-date signed contract awards at September 30, 2024, totaled $2.2 billion, and contracts pending (awarded but unsigned) totaled $312 million. The book-to-bill ratio at September 30, 2024, was 0.4x on a trailing twelve-month basis. The lower book-to-bill reflects an anticipated lower-than-normal period of rebid activity. Given circumstances as best known today, the volume of adjudications for both rebids and new work are expected to increase over the next 12 months and result in an improved book-to-bill.
The sales pipeline at September 30, 2024, was $54.3 billion (comprised of approximately $4.22 billion in proposals pending, $7.12 billion in proposals in preparation, and $42.9 billion in opportunities tracking). New work opportunities represent approximately 48% of the total sales pipeline.
Backlog at September 30, 2024, which represents estimated future revenue from existing signed contracts, contracts that have been awarded but not yet signed, and unexercised priced contract options, was estimated to be $16.2 billion. This compares to $20.7 billion at the same point in the prior year. Remaining option periods for the Contact Center Operations (CCO) contract are included in the year-end balance, while the backlog associated with the Veterans Affairs Medical Disability Examination contracts has been reduced to account for the two-year recompete currently in the procurement stage.
Balance Sheet and Cash Flows
At September 30, 2024, cash and cash equivalents totaled $183 million, and gross debt was $1.15 billion. The ratio of debt, net of allowed cash, to consolidated EBITDA for the full year ended September 30, 2024, as calculated in accordance with our credit agreement, was 1.4x. At the same point in the prior year, the ratio was 2.2x, and we remain below our target leverage range of 2x to 3x.
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For fiscal year 2024, cash flows from operating activities totaled $515 million, and free cash flow was $401 million. This compares to $314 million and $224 million, respectively, in the prior year. DSO at September 30, 2024, were 61 days, compared with 60 days at the same point in the prior year.
During fiscal year 2024, we purchased approximately 0.9 million shares totaling $73.1 million. Subsequent to September 30, 2024, and through November 19, 2024, we purchased approximately 0.5 million shares totaling $43.2 million. Including the subsequent activity, approximately $128 million remains on the current $200 million Board of Directors authorization granted in June 2024.
On October 5, 2024, our Board of Directors declared a quarterly cash dividend of $0.30 for each share of our common stock outstanding. The dividend is payable on November 30, 2024, to shareholders of record on November 15, 2024.
Fiscal Year 2025 Outlook
Maximus is establishing fiscal year 2025 guidance. Revenue is expected to range between $5.275 billion and $5.425 billion. An adjusted EBITDA margin, which excludes divestiture-related charges, of approximately 11.0% is anticipated for the full year. Adjusted diluted earnings per share, which excludes expense for amortization of intangible assets and divestiture-related charges, is expected to range between $5.70 and $6.00 per share.
Free cash flow is expected to range between $345 million and $375 million for fiscal year 2025. Forecasted expense of $92 million for amortization of intangible assets, $45 million for depreciation and amortization, and $65 million for interest is anticipated for the full year. An effective income tax rate of approximately 25% and weighted average shares outstanding of about 61 million is expected for fiscal year 2025.
Conference Call and Webcast Information
Maximus will host a conference call tomorrow, November 21, 2024, at 9:00 a.m. ET. Shareholders are invited to submit questions for management’s consideration by emailing IR@maximus.com up to one hour prior to the call.
The call is open to the public and available by webcast or by phone at:
877.407.8289 (Domestic) / +1.201.689.8341 (International)
For those unable to listen to the live call, a recording of the webcast will be available on investor.maximus.com.
About Maximus
As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs. For more information, visit maximus.com.
Non-GAAP Measures and Risk Factors
This release refers to non-GAAP measures and other indicators, including organic growth, free cash flow, operating income, and EPS adjusted for amortization of intangible assets and divestiture-related charges, adjusted EBITDA, and other non-GAAP measures.
A description of these non-GAAP measures, the reasons why we use and present them, and details as to how they are calculated are included in our earnings presentation and forthcoming Form 10-K.
The presentation of these non-GAAP numbers is not meant to be considered in isolation, nor as alternatives to cash flows from operations, revenue growth, or net income as measures of performance. These non-GAAP financial measures, as determined and presented by us, may not be comparable to related or similarly titled measures presented by other companies.
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Statements that are not historical facts, including statements about the company’s confidence and strategies, and the company’s expectations about revenues, results of operations, profitability, future contracts, market opportunities, market demand, or acceptance of the company’s products are forward-looking statements that involve risks and uncertainties.
These risks could cause the company’s actual results to differ materially from those indicated by such forward-looking statements. A summary of risk factors can be found in Item 1A, "Risk Factors" in our Annual Report on Form 10-K for the year ended September 30, 2024, expected to be filed shortly with the Securities and Exchange Commission (SEC). The Company's SEC reports are accessible on maximus.com.

FY25 Guidance Reconciliation - Non-GAAP
($ in millions except per share items)Low EndHigh End
Operating income$439 $464 
Add: amortization of intangible assets92 92 
Add: depreciation & amortization of property, equipment and capitalized software45 45 
Add: divestiture-related charges— — 
Adjusted EBITDA$576 $601 
Revenue$5,275 $5,425 
Adjusted EBITDA Margin10.9 %11.1 %
Diluted EPS$4.60 $4.90 
Add: effect of amortization of intangible assets on diluted EPS1.10 1.10 
Add: divestiture-related charges— — 
Adjusted diluted EPS$5.70 $6.00 
Cash flows from operating activities$435 $465 
Remove: purchases of property and equipment and capitalized software costs(90)(90)
Free cash flow$345 $375 
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Maximus, Inc.
Consolidated Statements of Operations
(Unaudited)
For the Three Months
Ended September 30,
For the Year Ended September 30,
2024202320242023
(in thousands, except per share amounts)
Revenue$1,315,870 $1,259,953 $5,306,197 $4,904,728 
Cost of revenue1,014,175 969,059 4,054,545 3,876,120 
Gross profit301,695 290,894 1,251,652 1,028,608 
Selling, general, and administrative expenses166,901 167,778 671,583 639,223 
Amortization of intangible assets23,038 23,992 91,570 94,591 
Operating income111,756 99,124 488,499 294,794 
Interest expense20,012 20,507 82,440 84,138 
Other (income)/expense, net(925)442 (450)363 
Income before income taxes92,669 78,175 406,509 210,293 
Provision for income taxes20,165 19,029 99,595 48,501 
Net income$72,504 $59,146 $306,914 $161,792 
Earnings per share:
Basic$1.20 0.97 $5.03 $2.65 
Diluted$1.19 0.96 $4.99 $2.63 
Weighted average shares outstanding:
Basic60,553 61,138 61,049 61,125 
Diluted61,085 61,617 61,484 61,450 
Dividends declared per share$0.30 $0.28 $1.20 $1.12 











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Maximus, Inc.
Consolidated Balance Sheets
(Unaudited)
As of September 30,
20242023
(in thousands)
Assets:
Cash and cash equivalents$183,123 $65,405 
Accounts receivable, net879,514 826,873 
Income taxes receivable5,282 16,556 
Prepaid expenses and other current assets132,625 146,632 
Total current assets1,200,544 1,055,466 
Property and equipment, net38,977 38,831 
Capitalized software, net187,677 107,811 
Operating lease right-of-use assets133,594 163,929 
Goodwill1,782,871 1,779,215 
Intangible assets, net630,569 703,648 
Deferred contract costs, net59,432 45,372 
Deferred compensation plan assets55,913 42,919 
Deferred income taxes14,801 2,459 
Other assets27,130 46,147 
Total assets$4,131,508 $3,985,797 
Liabilities and Shareholders' Equity:
Liabilities:
Accounts payable and accrued liabilities$303,321 $282,081 
Accrued compensation and benefits237,121 194,251 
Deferred revenue, current portion83,238 60,477 
Income taxes payable26,535 451 
Long-term debt, current portion40,139 86,844 
Operating lease liabilities, current portion47,656 49,852 
Other current liabilities69,519 49,058 
Total current liabilities807,529 723,014 
Deferred revenue, non-current portion45,077 38,849 
Deferred income taxes169,118 203,898 
Long-term debt, non-current portion1,091,954 1,163,149 
Deferred compensation plan liabilities, non-current portion57,599 46,432 
Operating lease liabilities, non-current portion97,221 129,367 
Other liabilities20,195 13,253 
Total liabilities2,288,693 2,317,962 
Shareholders' equity:
Common stock, no par value; 100,000 shares authorized; 60,352 and 60,998 shares issued and outstanding as of September 30, 2024 and 2023, respectively
598,304 577,898 
Accumulated other comprehensive loss(32,460)(27,615)
Retained earnings1,276,971 1,117,552 
Total shareholders' equity1,842,815 1,667,835 
Total liabilities and shareholders' equity$4,131,508 $3,985,797 
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Maximus, Inc.
Consolidated Statements of Cash Flows
(Unaudited)
For the Three Months
Ended September 30,
For the Year
Ended September 30,
2024202320242023
(in thousands)
Cash flows from operating activities:
Net income$72,504 $59,146 $306,914 $161,792 
Adjustments to reconcile net income to cash flows from operations:
Depreciation and amortization of property, equipment and capitalized software9,811 17,633 33,957 54,725 
Amortization of intangible assets23,038 23,992 91,570 94,591 
Amortization of debt issuance costs and debt discount635 601 3,534 2,837 
Deferred income taxes(32,252)(823)(36,022)1,552 
Stock compensation expense7,744 7,283 35,349 29,522 
Loss on sale of businesses— — 1,018 883 
Change in assets and liabilities, net of effects of business combinations and disposals:
Accounts receivable(24,034)(31,076)(50,562)(23,401)
Prepaid expenses and other current assets(8,751)(20,242)10,565 859 
Deferred contract costs(4,778)443 (13,155)2,688 
Accounts payable and accrued liabilities19,926 814 18,267 17,729 
Accrued compensation and benefits59,290 44,262 38,247 12,650 
Deferred revenue10,455 19,624 28,534 (12,123)
Income taxes21,729 16,228 32,305 (16,958)
Operating lease right-of-use assets and liabilities225 1,707 (1,906)(2,035)
Other assets and liabilities8,292 4,997 16,643 (10,971)
Net cash provided by operating activities163,834 144,589 515,258 314,340 
Cash flows from investing activities:
Purchases of property and equipment and capitalized software(31,953)(31,832)(114,190)(90,695)
Asset acquisition— (17,999)— 
Proceeds from divestitures608 3,085 9,732 
Net cash used in investing activities(31,939)(31,224)(129,104)(80,963)
Cash flows from financing activities:
Cash dividends paid to Maximus shareholders(18,054)(17,020)(72,901)(68,073)
Purchases of Maximus common stock(25,794)— (73,069)— 
Tax withholding related to RSU vesting— — (13,455)(8,475)
Payments for contingent consideration— (2,769)(10,977)(9,431)
Payments for debt financing costs— — (9,724)— 
Proceeds from borrowings250,000 161,901 1,100,166 844,299 
Principal payments for debt(259,377)(222,460)(1,212,202)(952,974)
Cash-collateralized escrow liabilities7,398 (1,601)16,516 (56,144)
Net cash used in financing activities(45,827)(81,949)(275,646)(250,798)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash1,894 (1,018)3,164 2,717 
Net change in cash, cash equivalents, and restricted cash87,962 30,398 113,672 (14,704)
Cash, cash equivalents and restricted cash, beginning of period147,801 91,693 122,091 136,795 
Cash, cash equivalents and restricted cash, end of period$235,763 $122,091 $235,763 $122,091 
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Maximus, Inc.
Consolidated Results of Operations by Segment
(Unaudited)
For the Three Months
Ended September 30,
For the Year
Ended September 30,
2024202320242023
Amount% (1)Amount% (1)Amount% (1)Amount% (1)
(dollars in thousands)
Revenue:
U.S. Federal Services$675,117 $617,404 $2,737,244 $2,403,606 
U.S. Services463,555 473,827 1,911,813 1,812,069 
Outside the U.S.177,198 168,722 657,140 689,053 
Revenue$1,315,870 $1,259,953 $5,306,197 $4,904,728 
Gross profit:
U.S. Federal Services$159,688 23.7%$155,373 25.2%$665,762 24.3%$557,886 23.2%
U.S. Services110,290 23.8%109,389 23.1%479,787 25.1%377,541 20.8%
Outside the U.S.31,717 17.9%26,132 15.5%106,103 16.1%93,181 13.5%
Gross profit$301,695 22.9%$290,894 23.1%$1,251,652 23.6%$1,028,608 21.0%
Selling, general, and administrative expenses:
U.S. Federal Services$84,469 12.5%$78,606 12.7%$332,140 12.1%$308,197 12.8%
U.S. Services58,773 12.7%54,198 11.4%232,805 12.2%194,991 10.8%
Outside the U.S.23,149 13.1%26,375 15.6%98,398 15.0%102,311 14.8%
Divestiture related charges (2)— NM2,868 NM1,018 NM3,751 NM
Other (3)510 NM5,731 NM7,222 NM29,973 NM
Selling, general, and administrative expenses$166,901 12.7%$167,778 13.3%$671,583 12.7%$639,223 13.0%
Operating income/(loss):
U.S. Federal Services$75,219 11.1%$76,767 12.4%$333,622 12.2%$249,689 10.4%
U.S. Services51,517 11.1%55,191 11.6%246,982 12.9%182,550 10.1%
Outside the U.S.8,568 4.8%(243)(0.1)%7,705 1.2%(9,130)(1.3)%
Amortization of intangible assets(23,038)NM(23,992)NM(91,570)NM(94,591)NM
Divestiture related charges (2)— NM(2,868)NM(1,018)NM(3,751)NM
Other (3)(510)NM(5,731)NM(7,222)NM(29,973)NM
Operating income$111,756 8.5%$99,124 7.9%$488,499 9.2%$294,794 6.0%
        
(1)Percentage of respective segment revenue. Percentages not considered meaningful are marked "NM."
(2)During fiscal years 2024 and 2023, we sold a number of businesses in our Outside the U.S. Segment.
(3)Other includes credits and costs that are not allocated to a particular segment, including charges related to acquisitions, divestitures, and certain legal activities. For fiscal year 2023, these included charges of $29.3 million related to a previously disclosed cybersecurity incident.
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Maximus, Inc.
Consolidated Free Cash Flows - Non-GAAP
(Unaudited)
For the Three Months
Ended September 30,
For the Year Ended September 30,
2024202320242023
(in thousands)
Net cash provided by operating activities$163,834 $144,589 $515,258 $314,340 
Purchases of property and equipment and capitalized software(31,953)(31,832)(114,190)(90,695)
Free cash flow$131,881 $112,757 $401,068 $223,645 
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Maximus, Inc.
Non-GAAP Adjusted Results - Operating Income, Adjusted EBITDA, Net Income, and Diluted Earnings per Share
(Unaudited)
For the Three Months Ended September 30, For the Year Ended September 30,
2024202320242023
(dollars in thousands, except per share data)
Operating income$111,756 $99,124 $488,499 $294,794 
Add back: Amortization of intangible assets23,038 23,992 91,570 94,591 
Add back: Divestiture-related charges— 2,868 1,018 3,751 
Adjusted operating income excluding amortization of intangible assets and divestiture-related charges (Non-GAAP)$134,794 $125,984 $581,087 $393,136 
Adjusted operating income margin excluding amortization of intangible assets and divestiture-related charges (Non-GAAP)10.2 %10.0 %11.0 %8.0 %
Add back: Depreciation and amortization of property, equipment, and capitalized software9,811 17,633 33,957 54,725 
Adjusted EBITDA (Non-GAAP)$144,605 $143,617 $615,044 $447,861 
Adjusted EBITDA margin (Non-GAAP)11.0 %11.4 %11.6 %9.1 %
Net income$72,504 $59,146 $306,914 $161,792 
Add back: Amortization of intangible assets, net of tax16,973 17,682 67,481 69,714 
Add back: Divestiture-related charges— 2,868 1,018 3,751 
Adjusted net income excluding amortization of intangible assets and divestiture-related charges (Non-GAAP)$89,477 $79,696 $375,413 $235,257 
Diluted earnings per share$1.19 $0.96 $4.99 $2.63 
Add back: Effect of amortization of intangible assets on diluted earnings per share0.27 0.28 1.10 1.14 
Add back: Effect of divestiture-related charges on diluted earnings per share— 0.05 0.02 0.06 
Adjusted diluted earnings per share excluding amortization of intangible assets and divestiture-related charges (Non-GAAP)$1.46 $1.29 $6.11 $3.83 
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